about us
The only circular economy pallet supplier to the UK CONSTRUCTION sector, our aim is to create a legacy of lasting change that accelerates the elimination of avoidable waste, repurposes PALLETS, and continuously improves safety.
transforming the way buildings materials move…
We are a team of eco-innovators. Challenging the status quo, we’re repositioning the humble pallet as a valuable resource that can be used again and again. Imagine a world with no pallet waste. A world where pallets are no longer dragged around building sites, thrown in skips, or discarded on driveways. A world where pallets are neatly stacked for collection, then recovered and reused, again and again.
At The Pallet LOOP, that’s our vision.
the team
Paul Lewis
FOUNDER & MANAGING DIRECTOR
As founder of The Pallet LOOP, Paul graduated and worked for his family business – HLC (Wood Products) Ltd for 15 years. During that time HLC opened three additional pallet production facilities and increased company revenues from £3.5m to in excess of £50m. In 2019, Paul and his family sold HLC Ltd to Scott Group.
Since selling HLC, Paul has continued his passion for pallets by creating a new distribution model for the industry that’s designed to shift the construction sector away from the current practice of ‘deliver, distribute and discard’ to the more sustainable principles of ‘recover, repair, reuse’.
steve ottaway
CHIEF OPERATING OFFICER
A highly experienced supply chain specialist and planning and logistics director, Steve Ottaway has worked for some of the UK’s biggest brands including W.H Smith, Sainsbury’s, M&S and ASOS. Previously Engineering & Development Director of CHEP’s UK & European business, Steve has an in-depth knowledge of the pallet industry.
Deb Dillon-Foster
Deb Dillon-Foster is responsible for transitioning customers at the top of the construction industry supply chain to The Pallet LOOP’s circular economy model. With over 20 years’ experience in the pallet industry – gained at Scott Group and CHEP – Deb has an in-depth understanding of pallet pooling and relationships in place with key building material manufacturers nationwide.
Nathan Wride
HEAD OF PARTNERSHIPS & INNOVATION
Transitioning from the world of sustainable transport and future mobility to pallets, Nathan Wride is an advocate of ‘using less better’. Before joining The Pallet LOOP, Nathan headed up the partnership function at Liftshare.com – a car sharing initiative used by the likes of Bentley, Boots, Bupa, Heathrow, Jaguar, National Grid and Ocado.
Andy Williamson
DIRECTOR OF BUSINESS DEVELOPMENT
Andy has held notable leadership positions at some of the sector’s biggest organisations including SIG PLC, and IKO Group together with and a number of Non-Executive roles. Passionate about the construction industry, Andy has also served as a manufacturer representative across numerous trade associations including the NFRC, BMF, IMA and the CPA. At LOOP, Andy is focused on progressing conversations with key stakeholders throughout the building materials supply chain.
Charlie Law
HEAD OF CONSTRUCTION & ESG
A Circular Economy champion, Charlie has been in the construction industry for more than thirty years. Having worked for some of the top tier principal contractors including BAM, Kier and Lendlease, Charlie is The Pallet LOOP’s end user knowledge base – providing deep insights into the sector and the sustainability challenges it faces.
Cathy Morio
ASSET RECOVERY MANAGER
Cathy is affectionately known as our collections queen! With nearly 30 years’ experience in pallet recovery, in the UK and abroad, Cathy knows everything there is to know about repatriating and reusing pallets. Previously at Scott Pallets, Cathy helped champion and pioneer pallet recovery as a concept in the construction sector. At LOOP, Cathy and her team oversee the recovery of our green pallets – engaging with companies at all stages of the supply chain. An avid believer in recycling and reusing materials (professionally and personally), Cathy is a huge advocate of The Pallet LOOP model and the financial and environmental benefits it can deliver.
Rochelle butler
CUSTOMER DEVELOPMENT MANAGER
Rochelle works closely with companies wanting to go green and use LOOP pallets to transport their building materials. Ensuring the transition to LOOP is seamless, Rochelle also looks after customers day-to-day needs, using her in-depth knowledge of the pallet industry. Prior to joining The Pallet LOOP, Rochelle spent six years at Scott Pallets, where she account-managed some of the company’s biggest accounts. Prior to that, Rochelle worked at IPP – where she developed a deep understanding of pallet pooling and the critical role it can play in effective supply chain management.
Rob Devonshire
MERCHANT ACCOUNT MANAGER
Rob is a highly experienced National Account specialist who has worked in the merchant sector for many years. Rob is responsible for leading the account management of all Merchants transitioning to LOOP and ensuring they maximise returns and the associated benefits of The Pallet LOOP. Prior to LOOP, Rob was National Buying Group Manager at Vado – a leading British bathroom brassware manufacturer. He has also held roles at Victoria Plum; Geberit; Travis Perkins; and Marshalls.
Amy Fernandes
AGILE DELIVERY LEAD
An experienced agile coach and delivery manager, Amy has successfully managed change in a variety of industries. Previously an Agile Delivery Manger in the Information Services Division of University College London (UCL), Amy is championing agile working practices within The Pallet LOOP – embedding robust processes and procedures that will underpin the business as it solves the problem of pallet waste in the construction sector.
Natalie Yates
HEAD OF PR
With an award-winning track record for delivering highly successful regional, domestic and international media relations campaigns, Natalie heads up The Pallet LOOP’s PR operations. Her work sets the tone for the strategic direction of the company’s communications and ensures that The Pallet LOOP is regularly featured in print, online and across various broadcast channels from key construction sector titles to BBC News and even the World Service.
Sophie Macaulay
Sophie has over 20 years’ marketing experience for a number of large corporates and SMEs across multiple industry sectors in the UK and internationally. Whilst relatively new to the world of pallets, Sophie is hugely passionate about The Pallet LOOP’s proposition, ensuring the customer benefit is at the heart of everything the business does. Sophie has been integral to the development of The Pallet LOOP brand and its marketing strategy from day one.
The loop board team
Paul Lewis
Founder & managing Director – tHE pALLET LOOP
Alan MILNE
group financial controller – bsw TIMBER LTD
Scott GRANT
MANAGING DIRECTOR – SCOTT PALLETS
WORKING TOGETHER – FOR A MORE SUSTAINABLE FUTURE
Our approach to providing reusable pallets might be new – but we’ve got a very long history in the sector. The Pallet LOOP was founded by some of the biggest names in the industry. We’re also part of the UK’s largest forestry and timber business, BSW Group, and a member of Binderholz – Europe’s leading timber processing operation. Together, as a group of businesses, we’re forging a fully integrated supply chain – unlocking the full potential of timber and sustaining long-term growth for the construction industry and the planet.
OUR Core values
WHAT ARE WE ABOUT?
PROGRESSIVE
We are creative thinkers who challenge convention and embrace new technologies to deliver lasting change
RESPONSIBLE
We work with integrity and are always accountable for our actions
COLLABORATIVE
We are responsive and reliable, building long-term stakeholder partnerships that deliver real results
SUSTAINABLE
We are an ethical business working to leave a legacy for future generations
BOLD
We are focused, fearless and channel our expertise into pioneering new ways of working that are transformative
COMMITTED TO COLLABORATION
The race to zero carbon is on and the UK construction industry has ambitious targets to hit. Moving sustainability forwards means working with others to find long-term solutions to real world problems. As a team, we are committed to working in close cooperation with the construction sector and its trade and membership bodies to deliver circular economy solutions that make a genuine difference day to day, and long-term. We are members of:
JOIN our team
We’re always on the look out for exceptional people to join The Pallet LOOP team
If you’d like to know more about working with us, get in touch.
T: 01603 336757
info@thepalletloop.com
